PROPERTY MANAGEMENT SERVICING LONG ISLAND, NEW YORK

Mission Statement

Building Community Through Excellence.

"Our goal is to continue establishing and maintaining the absolute finest homeowner association property management available, based on personal service, integrity, and empathy. The company's objective is to continue to grow at a pace dictated only by our ability to serve. Therefore, our client's satisfaction, their referrals, and their continuing loyalty are our primary barometers".

About

Touchstone Property Management offers professional property management services across Long Island, Suffolk, and Nassau Counties in New York State. We have over 30 years of experience managing homeowners association, condos, co-ops, and commercial real estate management at a competitive price.

Our state-of-the-art, web-based management software offers exciting tools designed for board members and owners to review accounts 24/7, 365 days per year.

We have excellent staff with outstanding professional capabilities in:

Residential property management
Asset management
Building systems
Property maintenance
Finance and regulatory issues

We strive to stay updated regarding changes in laws and opportunities in the market. We offer a free transition period to streamline the transition between management companies.

Schedule a free evaluation with us today, (631) 448-7919/Ext: 103

Specialties

Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS)

Our professional certifications reflects Mr. Brian Arellano's commitment to his clients and demonstrates his expertise in managing condominium, cooperative, and homeowner associations.

It provides standards for association management that give homeowners and boards confidence in their manager's knowledge and ability to provide professional services. This is the only worldwide certification program awarded by Community Association Managers International Certification Board which is designed exclusively for community association managers and management.

Mr. Arellano upholds the ethical standards for community association management and continues to educate himself on the issues we face every day.

Proud Member of Community Associations Institute

Certified Pool Operator

With more than 20 years of experience, we will ensure your aquatic facility is properly maintained.

Routine Inspections

To protect your investment, we identify minor issues before they become significant problems. We have an extensive list of licensed and insured contractors who can ensure your property is safe and handled when significant repairs are required.

Hands-on Approach – Communication

Our motto is "no surprises," which comes from our team's hands-on approach. We always maintain open communication with all our board members and owners.

Every property receives the personal touch of an associate who is very well experienced.

Our Associations & Affiliations

Testimonials

“It has been a pleasure to deal with this company. The owner and staff are professional and knowledgeable. Entire team is very responsive to concerns and easy to communicate with. They facilitated a seamless transition from our previous management company on a short timeline and have resolved many long-standing unresolved matters efficiently and effectively”

I would like to commend our managing agent Brian Arellano and his staff for working diligently to create a smooth transition from our previous management company to Touchstone Property Management. Touchstone spent an extensive amount of time in addressing our concerns during this transition. In addition, Touchstone had to "hit the ground running" since we had some major projects that needed to be addressed. Touchstone was able to accommodate our business model for procuring multiple quotes for all projects. Brian has demonstrated a diverse knowledge on all areas of condo management. He is not just a managing agent, he exhibits strong leadership ability. As we approach the end of our first year working together, I am excited and look forward to his guidance and the work of Touchstone Property Management as we address some major projects over the next few years.

Touchstone has been invaluable to me as a new landlord. They are friendly, professional, and reliable. I can always count on them in regard to any situation-whether it be finding a solid and reliable tenant to scheduling and coordinating town inspections and finding great contractors to complete any repair work. I honestly don’t know what I would do without their guidance and assistance. Touchstone makes being a landlord easy. Not only that but the owner is readily available to assist you, which makes you feel like an important client. Thank you Touchstone, you’ve seriously done an amazing job and been a tremendous help!

Brian at Touchstone Property management and his team have been a real asset to our Condo community. As a new board, with many responsibilities, they have guided us with there knowledge, professionalism and easy accessibility to answer all our questions. I highly recommend Touchstone & Our community is running great & looks as beautiful as ever!

Extremely professional and top of the line for follow up and follow through. I am very pleased with the service and would highly recommend Touchstone to help you with your property management. I am out of state and now have peace of mind the tenant is respectful of my property.

"Very professional and courteous staff. Brian is very experienced and extremely knowledgeable with property management protocols. Prompt in returning my phone calls and providing answers to my questions. Looking forward to working with Touchstone and their innovative approach to property management in the near future."

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